Harassment has long been a pervasive problem in the hospitality industry, one that has received more scrutiny in the post-#MeToo years. As noted in the Harvard Business Review back in 2018, the workplace dynamics of the restaurant industry, where men typically hold management positions and young, female, and minority workers are more likely to hold lower-paid, lower-status positions, may create an atmosphere where inappropriate behavior is ignored or normalized. This can be exacerbated by a professional culture that assumes the customer is always right, which can allow patron misconduct to go unaddressed.
Hotel employees can also be vulnerable to unwelcome behavior by guests. Housekeepers, bell staff, room service employees, and others who work alone in guest areas can find themselves at risk. Research shows that this kind of workplace harassment has serious consequences both for employees and their organizations—when harassment is swept under the rug, it increases anxiety, employee stress, and burnout, as well as heightening the odds that impacted workers will quit.
Increasingly, hospitality organizations are recognizing the critical importance of creating a culture of transparency and accountability to promote worker safety in the industry. When victims and witnesses speak up, misconduct can be addressed quickly. This investment in employee safety improves morale, boosts organizational success, and lowers attrition at a time when, frankly, good employees are hard to find. #NotMe has proven to be an essential resource for clients looking for an easy-to-implement, comprehensive solution for reporting, investigating, and case management that demonstrates their commitment to the welfare of their employees.
#NotMe pairs an easy-to-use reporting app with an easily implemented, customizable case management system and powerful analytics. The result is increased trust and a more effective process for identifying and addressing issues before they get out of hand. Anonymous reporting gives witnesses and victims the option of sharing what they know privately, giving your organization key insights in a timely manner. With #NotMe, your employees have the means to submit a secure report on the spot wherever they are, letting them know that you have their back.
We count many satisfied hospitality clients among our customers, and we’re pleased to announce two new partnerships (in addition to the many partnerships we have in the Food and Beer Industries in both the US and Canada) that highlight how #NotMe can help address the unique challenges faced by restaurants, bars, hotels, and other hospitality businesses:
When organizations have the tools to create a workplace culture that truly reflects the value they place on employee safety, both individuals and the company as a whole benefit. #NotMe is proud to be able to facilitate this vital work and help reduce the trust gap that sometimes exists between management and employees.
Your Integrated HR, Compliance, and Safety Solution
In any sector, businesses can’t solve problems they don’t know about. #NotMe helps shine a light on previously unseen issues and patterns of misconduct that erode employee morale and fuel high rates of attrition. To find out more about how #NotMe can work in your organization, contact us here.
If you are in need of speaking up and reporting a workplace issue, click here.